Introduction
Module 1: Introduction to ChatGPT-4
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Module 1: Introduction to ChatGPT-4 Lesson 1: Understanding ChatGPT-4
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Module 1: Introduction to ChatGPT-4 Lesson 2: Key Features and Capabilities of ChatGPT-4
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Module 1: Introduction to ChatGPT-4 Lesson 3: Navigating the ChatGPT-4 Interface
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Module 1: Introduction to ChatGPT-4 Lesson 4: Integrating ChatGPT-4 into Your Daily Workflow
Module 2: Basic Customer Interactions
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Module 2: Basic Customer Interactions Lesson 1: Handling General Inquiries
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Module 2: Basic Customer Interactions Lesson 2: Providing Technical Support
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Module 2: Basic Customer Interactions Lesson 3: Managing Orders and Appointments
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Module 2: Basic Customer Interactions Lesson 4: Enhancing Customer Engagement
Module 3: Handling Technical Support Inquiries
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Module 3: Handling Technical Support Inquiries Lesson 1: Understanding Common Technical Issues
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Module 3: Handling Technical Support Inquiries Lesson 2: Providing Step-by-Step Troubleshooting
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Module 3: Handling Technical Support Inquiries Lesson 3: Creating Technical Support Documentation
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Module 3: Handling Technical Support Inquiries Lesson 4: Using ChatGPT-4 for Real-Time Technical Support
Module 4: Managing Orders and Appointments
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Module 4: Managing Orders and Appointments Lesson 1: Tracking and Updating Orders
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Module 4: Managing Orders and Appointments Lesson 2: Scheduling and Confirming Appointments
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Module 4: Managing Orders and Appointments Lesson 3: Communicating Order and Appointment Status
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Module 4: Managing Orders and Appointments Lesson 4: Integrating ChatGPT-4 with Order Management Systems
Module 5: Email and Communication Templates
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Module 5: Email and Communication Templates Lesson 1: Drafting Professional Emails
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Module 5: Email and Communication Templates Lesson 2: Creating and Using Templates
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Module 5: Email and Communication Templates Lesson 3: Automating Email Responses
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Module 5: Email and Communication Templates Lesson 4: Managing Email Communication Workflows
Module 6: Feedback Collection and Analysis
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Module 6: Feedback Collection and Analysis Lesson 1: Designing Effective Feedback Surveys
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Module 6: Feedback Collection and Analysis Lesson 2: Collecting and Organizing Feedback
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Module 6: Feedback Collection and Analysis Lesson 3: Analyzing Feedback Data
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Module 6: Feedback Collection and Analysis Lesson 4: Using Feedback to Improve Customer Service
Module 7: Compliance and Documentation
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Module 7: Compliance and Documentation Lesson 1: Understanding Regulatory Requirements
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Module 7: Compliance and Documentation Lesson 2: Creating Compliance Checklists
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Module 7: Compliance and Documentation Lesson 3: Documenting Customer Interactions
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Module 7: Compliance and Documentation Lesson 4: Ensuring Data Privacy and Security
Assessment and Certification
Continuous Learning and Support
Final Thoughts
